FAQs

Q.Who is Abad plaza?

A.Hotel Abad Plaza- Centrally air-conditioned and has 80 tastefully decorated exquisite guest rooms with direct dialing facilities, Television with satellite channels, attached bath. Refrigerator in Deluxe, Executive and Suite rooms.

Q.What is Abad plaza?

Cochin, a fairytale land of tall, gently swaying palms, idyllic backwaters, sleek snake-boats, quaint Chinese fishing nets and ancient culture. Cochin is quintessentially Kerala, and yours to discover. Also yours to discover is Hotel Abad Plaza. A fitting complement to the fascinating beauty of Kerala. Centrally air-conditioned and elegant, the hotel is conveniently located in the heart of Cochin, on M.G. Road.|

Q.Where is the head office located?

A.M.G Road,Cochin-682 035,Phone : 91 484 2381122,Tel Fax : 91 484 2370729.

Q.Who should I contact at Abad Plaza?

A.Rooms Division Manager : Mr. Anup,e-mail : anup@abadhotels.com

Q.Where can I send comments regarding a past stay, dinner or spa treatment at a hotel within the group?

A.Please send comments by submitting the 'Feedback' form. Be sure to include the subject of enquiry and your contact information.

Q.What is your policy on 'Lost & Found' items?

A. Should any guests lose personal belongings whilst staying at a Abad Hotels& Resorts at Cochin if recovered, the item will be recorded as 'found' by that particular property. Each property keeps detailed records of all 'found' items, and will store these for a maximum of three months. After this period, in line with the directives of the General Department of Criminal Investigation in Kochi, all unclaimed items will be handed over to the nearest Police Station. These 'found' items will then be kept at the police warehouse for a further three months after which they will be auctioned, and any funds raised given to charity.
Should hotel guests need to locate any item after the initial three month period expires, they are requested to contact the hotel who will assist in coordinating with the police station where the found items are handed over. The police will then advise the necessary procedures to locate any item.

Q. How can I make an online reservation?

A.To make a reservation online select Check Rates & Book Now.

Q. How can I amend or cancel an online reservation?

A.Please go to 'Check Rates & Book Now' section of the hotel you have a reservation for. You will find and an area called 'Cancellations and Amendments'. For all other amendments and cancellations, email or call our Reservations Office.

Q. How can I amend or cancel an online reservation?

A.Please go to 'Check Rates & Book Now' section of the hotel you have a reservation for. You will find and an area called 'Cancellations and Amendments'. For all other amendments and cancellations, email or call our Reservations Office.

Q.Where can I find information about career opportunities within the group?

A.Information about the group's career opportunities is located on this Web site. Please view our Careers section online.

Q. Where can I send my resume?

A.You may submit your resume online through our Careers section.